Canyon Crest Ice Cream & Water

Julian Sanchez 3 months ago

Don't write too many reviews but this owner really goes out of his way to be a horrible person. I parked in the loading spot to drop off product to a nearby shop in the shopping center. This is completely allowed. After dropping off the product I went back to my parked car and started to order some some food for the trip back. Not even 2 minutes go by and this guy is telling me to leave saying I can't be there. There was no customers looking for parking or anything of the sorts, and even if there was they can't park in a loading spot for no reason so why does it matter that I am there? I know. It only matters to him because from the short interaction we had, it is clear he is mad at the world and has nothing better to do. Just that type of person. I recommend going somewhere else to get the exact same product, probably for a better price, and not supporting this type of attitude in the world.

D D 3 months ago

I had a really uncomfortable experience here. When I walked in, I saw the owner sneeze and wipe his nose with his bare hands without washing them afterward. That immediately made me question the cleanliness of the place. Because of that, I set my gallon of water on the counter intending to fill it myself instead of having him handle it. Instead of understanding, the owner yelled at me and asked, “Is it your first time here?” in a rude tone. I chose not to respond to what I had just witnessed, but the interaction felt completely unprofessional. Basic hygiene and respectful customer service should be a given, especially when handling items people are consuming. Unfortunately, this experience left me feeling uncomfortable and unwelcome and will definitely take my business elsewhere!

Anthony Torres 6 months ago

The machine outside seems to be constantly broken. It either eat your coins or takes your dollars. Owner never takes responsibility even though it is his machine. And I hate going inside because the owner is always in a bad mood

M Ito 11 months ago

I’m confused at all these 1 star reviews. The owner is an older Korean man who doesn’t speak much English but he’s always been efficient and thorough. He takes my 5 gallon jug, rinses it, puts the cap in the UV cleaner without me having to ask, he fills up my water, and then proceeds to ring me up. When there are customers before me I see him do the same for them. It’s such a simple process for us, not much talking required… I guess a smile can go a long way, but some people aren’t super smiley, it doesn’t mean they’re rude or unprofessional. I’ve been getting my alkaline water here for years and the occasional ice cream cones. I’ve never been unsatisfied with the goods or the service.

T Renee a year ago

My experience here seems to be a dime a dozen. The owner was rude. At first, when I came in, he was nowhere to be found. When I figured that the shop was empty, I started to leave. He appeared and immediately started being pushy. He initially tried to overcharge me for filling my half gallon tumblers and then tried to force me to use the outdoor machine. I was prepared to buy three gallons. Left with one gallon and a bad taste in my mouth. The water tastes fine, but it's not worth the hassle. Go anywhere else.